Report a bug

Encountering an issue? Help us improve the Solution Explorer by reporting any bugs or technical problems you come across. Your input is invaluable in ensuring a smooth and reliable experience for all users.

How to Report a Bug

To report a bug, please follow these guidelines to provide a clear and actionable report:

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Bug Report Format

1. Describe the Issue:

   • Clearly explain what happened.

   • Include details about what you were trying to do when the issue occurred.

   Example: "When I searched for 'solar panels', the page did not load and displayed an error message."

2. Steps to Reproduce:

   • List the exact steps you took leading up to the issue.

   • Be as detailed as possible to help us replicate the problem.

   Example:

   1. Go to the Solution Explorer homepage.

   2. Enter "solar panels" in the search bar.

   3. Click on the search button.

   4. Observe the error message.

3. Expected Behavior:

   • Describe what you expected to happen.

   Example: "The search results for 'solar panels' should have been displayed."

4. Actual Behavior:

   • Explain what actually happened instead.

   Example: "The page remained blank, and an error message appeared."

5. Additional Information:

   • Include details such as:

     • Browser and device used (e.g., Google Chrome on Windows 10).

     • Date and time the issue occurred.

     • Screenshots or error messages, if available.

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Bug report form

What Happens Next?

Our team will review your report and work on resolving the issue as quickly as possible. We may reach out for additional details if needed. Thank you for helping us improve the platform!